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Customer support

At wmsVision, our commitment to you does not stop after the system is installed and tested. We provide a robust customer support protocol to ensure uninterrupted and effective system performance.

 

Toll-free telephone support (U.S.)

 

24 X 7 Response Center staffing

 

wmsVision "GUI Notes" communications

 

Ongoing, active problem analysis

 

Password protected access to web-based resources

 

Dedicated Account Management Team

 

Interim release software updates

 

Bulk data loading

 

Preventative maintenance

 

Education and training for new hires and to support system updates

 

Data backup and retrieval