Order Fulfillment - Outbound Operations

The order fulfillment portion of the solution is one of our strongest features. The flexibility displayed by the solution allows you to control and report on exactly what is going on in your warehouse. These controls enable you to efficeintly direct your employees to get the maximum amount of functionality from your existing warehouse. The solution has, but is not limited to the following features:

  • Electronic Commerce
  • Outbound order standrard interface
  • Order Entry
  • Web Ordering
  • Bin Ordering
  • Network Orders and Stock Hunting
  • Stock Rotation Options
  • Stock Allocation
  • Balance on Hand Subsituition
  • Order Release
  • Order Grouping (Wave)
  • Order Spliting based on Point-of-Use
  • Shippable Container Planning
  • Picking Options
  • Pick Cart Assignment
  • Pick Cart Preparation
  • Ship and Product Label Printing
  • Pick Execution
  • Pick Discrepancy
  • On-line Product Labels
  • Containerization
  • Staging Containers for Truck Loading
  • Packing, Unpacking,Multi-level packing
  • Interface to Host System
  • Truck Load Sequencing
  • Shipping Module Integration
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  • Shipping Manifest
  • Common Courier Shipping Confirmation
  • Web-Fax-Email-XML Confirmation
  • Analysis features
  • Freight Forwarder Management

    Electronic Commerce

    wmsView accepts and processes orders placed through the web, with full tracking capability. Once an order is complete, it can be released for immediate picking or batched with other orders to be picked at a pre-set interval depending on operations requirements. Authorized stakeholders of the outbound orders can place, view status and confirm delivery of orders through the web.

    Outbound order standard interface

    A standard interface is provided to the host system for customer order add, change, close, and cancel transactions. It is configurable that hosts can pass down change and close transaction during the sales through delivery cycle. If orders are being tasked to pick and cancel or change transactions are passed down, these pick tasks will automatically de-tasked.

    Order Entry

    Authorized personnel, customer service, or manufacturing personnel can place orders via wmsView. In addition to the item number and quantity, you can inquire as to available balance-on-hand, perform online stock allocation, specify back order requirements and even do bill of material explosion per line item. There are a multitude of data elements you can specify for stock selection such as lot number, serial number, vendor, source stockroom and product release.

    Web Ordering

    wmsView allows authorized personnel to place order through the web and has the with full tracking capability. Once order entry is complete, depends on the specified on-site dates and system parameters, placed order can be released for immediate picking or batched with other orders to be picked at a pre-set time.

    Bin Ordering

    Bin ordering is typically used for Kanban or a two-bin point of use replenishment system. Authorized personnel can scan a bin bar code to initiate a reorder. The scanned bar code is translated into parts, quantity, and a "deliver-to" location. The scanning is done using a hand-held radio frequency terminal. Checks and balances are built into the system to prevent double ordering. The reordered line items are batched in the system and the order is formulated for picking at a user-specified interval.

    Network orders and stock hunting

    WmsView supports multiple warehouses and co-ordination of order fulfillment of these warehouses. Stock hunting sequence is totally user configurable in that it allows for end users to specify the sequence of warehouses should be search in the event of out of stock. These warehouses could be resided in the same or different data bases. Orders will be generated in the different warehouses and driven to fulfill orders immediately if applicable. All these orders are tie together for consolidated view of fulfillment status and maintenance.

    Carrier, Route and Stop Assignment

    There data can be default to that set on the customer master or they can be manually keyed or import from another sources or systems. Outbound container staging locations are tied to the route.

    Stock rotation options (FIFO, LIFO, Expiration and Best Fit)

    Best on your item characteristics, on the item master level, you can choose the following rotation options: FIFO (default), Last in fast out (LIFO), Expiration dates or Best fit for high velocity items. The stock allocation routine will then based on this selection to allocate inventory to satisfy outbound requirements.

    Stock Allocation

    Stock is allocated based on the stock rotation option setup on the Sku master (default is FIFO), per order line item. Order line items are allowed in different unit of measures. Order line can be broken down from the highest to the lowest unit of measure such as Pallet, Case, Line packs and Eaches. Order line items require special condition stock, such as certain kind of IC, is only allocated to the stock of the same condition code. The same applies for Lot, Vendor and Release of product. If all stock in the forward pick locations allocated, the system generates replenishment tasks to fulfill the demand. These replenishment tasks are visible immediately for execution through system directed operations.

    Balance on Hand Substitution

    wmsView allows you to specify, in priority sequence, substitute parts to be used in place of a primary part in the event of an out of stock condition affecting the primary part. In addition, you may elect to replace one part with multiple parts. These features are handled automatically in the wmsView system. Pickers are directed to pick and ship parts of greatest utility to your customers.

    Order Release

    The order release module provides many tools for managing the timely release of customer orders. You can emergency release any orders at any time or the system will release them at pre-set time. You can specify how many days ahead you want to pick and how many order lines you want to release. Please note that the release cycle is totally flexible with the system, you can set that on a daily basis or serveral times per day.

    Order Grouping (Wave)

    Based on system parameters, orders are grouped into waves (batches). There are numerous options, user can set grouping by customer, delivery route, zip code, state etc. The pick priority is based on customer type and delivery methods. For example, all common courier orders are grouped into the same wave to be picked first in order to meet the a 5:00 PM pickup deadline. All international orders are grouped as another wave for creating operations and customs clearance documentation. Per order group, users can specify limitation such as maximum number of order lines or pieces to insure level loading.

    Order splitting based on Point of Use

    For production orders that have point of use well defined, orders can be splitted to facilite packing of components by needed work cell. System will drive packed containers into point-of-use.

    Shippable Container Planning

    Once stock is allocated, outbound containers are assigned per line item based on the pick zone of items. Per zone, you can specify different shippable containers that should be used and their restrictions such as dimension and weight and other characteristic such as ESD. WmsView boxing algorithm fits items into the designated type of container based on dimension of the item or its unit package and weight of item. System selects the best container for the order line items with regards to fit. The system also assigns a packaging-identifier for tracking and "Record of Shipment" purposes for each container. Depending on the quantity allocated, weight and size of the item, the system assigns one or more containers per order line item. Please note for broken case pick, you can specify maximum weight for the outbound container.

    Picking Options

    In all cases, system directs pickers where to go, what to pick, confirm the quantity and record the outbound container-id based on the options being set.
    Single or Multipe Orders

    By pick zone, you can determine to pick single or multiple orders during one pick trip. If multiple orders are being arranged, pick cart preparation are required and pickers are required to confirm the outbound containers that the picked material are put in.

    Zone Picking
    wmsView supports zone picking. Zone picking is very advantageous when different stock items have varying outbound packaging requirements. It can also be used to organize personnel to focus in certain areas of the stockroom. For example, if the stockroom has two levels intended to reduce the pick path to a minimal, the two levels can be segregated into two zones. The containers picked from different zones are merged back together at the staging station or packing line. Optionally, the entire stockroom can be configured as a single zone.
    Cluster Picking
    Rather then picking by the order, wmsView can bring orders together and pick all of the material at 1 shot and then pack the items into various orders. This eliminates multiple trips to the same bin location for the same item. This method is very advantageous for operations with large amount of small orders ( 3-5 lines per order).
    Aisle Picking
    You can assign different personnel to pick on different aisle, through the hand-held terminal, the personnel will be directed automatically to pick until picks on the aisle are exhausted.
    Pick-n-Pack (during the pick trip)
    Pick the material right into the box you are going to ship in. Upon completion of picking, the box is closed and ready for shipping. This can eliminate the double handling of material in the packing station. WmsView also has records what you put in the box packing slip can be generated automatically.
    Pick then Pack
    Pick the order into a cart and send the cart to a packing station to perform physical packing and outbound container assignment. Shipping labels are printed at this time.

    Pick Cart Assignment

    wmsView gives you the option of cart picking by pick zone. This means you can pick x number of containers via a cart for each pick trip. These containers can belong to the same order or to different orders. Based on these parameters, wmsView allows you to assign pre-planned containers to carts, thereby organizing the pick trip in pick sequence for the containers. In other words, you can visit one location and pick for different orders at the same time.

    Pick Cart Preparation

    For cart picking (picking x number of outbound orders at a pick trip), the system directs designated personnel to prepare the cart. For example, for each container position on the cart, the system instructs personnel to select the right size outbound container, generates the shipping label, and scans the packaging-ID label and cart position label to insure the correct container is placed in the right position on the cart. Note that this step is a factor only in cart picking. In addition, any packaging material such as that is required for the pick trip is displayed and operators are prompted to prepare the packaging material.

    Ship and Product Label Printing

    If you choose the option for system to plan for you the outbound containers, bar-coded shipping and product identification labels are prepared and stored in the system waiting to be printed during cart preparation step. They can be printed a pick list at a time or by the entire zone or wave. Labels can also be printed automatically without worker intervention.

    Picking Execution

    The picker scans the pick labels using radio frequency hand-held or truck mounted terminals. The system then directs the picker to pick in location sequence. At each stock location, the picker scans the location label and tag, confirms pick quantity, and scans the packaging-identifier to signify that they have placed the material in the correct outbound container.

    Pick Discrepancy

    Since all picks are planned by the system, detected discrepancies indicate a balance-on-hand issue and that investigation is required. In this situation, the system automatically generates a cycle count task for the location to initiate investigation.

    Online Product Labels

    Product labels may be printed immediately after each pick is completed via portable printers connected to radio frequency terminals. There are several advantages to this method. First, if the customer requires the product release to be printed on the product label, such as a circuit pack release number, this is the only effective way to accomplish the customer requirement with 100% accuracy. Second, if the actual pick quantity differs from the pick task quantity due to a balance-on-hand problem or a damaged product, the online product label is accurate. The picker does not need to mark up a pre-printed label. Third, the picker's name prints on the label, giving him or her a sense of task ownership.


    For broken case pick, orders may be picked and packed into containers which in turn assigned to a 2nd level container such as pallet. The heirarchy of the containers (master/sub) is tracked in the system. wmsView can thus provide data in Advance Ship Notice (EDI 856 or other XML format) to external or internal customers, insuring a highly effective receiving process.

    Staging Containers for Truck Loading

    As a pick trip (pick list) is completed, the system directs the picker to place the completed outbound containers in the designated staging locations. The picker scans the outbound container packaging-identifier and station bar code label to confirm put away. Packing list per container can be automatically printed at this time. The packing list are in form of labels or paper.

    Packing, Unpacking, and Multi-Level Packing

    For the same outbound order, personnel has the ability to move line items from one outbound container to another or to merge two small outbound containers into one container for any reason at this station. For orders of many containers, you can scan small containers into a tri-wall and establish the hierarchical container relationship. The system maintains records of this "parent/child" relationship. It also prints the required shipping labels for the new outer layer container.

    Interface to Host System (Invoice or Record of Shipment Generation)

    Upon completion of the packing, wmsView interacts with the host system for Record of Shipment and invoice generation.

    Truck Loading Sequence

    For outbound containers that are stored in the staging locations, personnel can specify the loading sequence to facilitate effective unloading when merchandise reaches the destination. System allows for assigning loading sequence in descending route and stop sequence, or in descending weight sequence or you can manually assigned. System will direct the ship personnel to load the container in sequence as specified.

    Shipping Module Integration

    Retrieve and send information to your shipping software including shipping addresses, contact and other associated data. The solution can pull in the freight bill # and carrier code issued for tracking and customer services purposes.

    Shipping Manifest

    Will produce a report (physical or electronic) that is sent(Fax, email, edi, XML) to the carrier to be used for billing purposes. Information includes delivery to contacts and addresses, outbound order number, container identification and contents (optional).

    Common Courier Shipping Confirmation

    WmsView can be connected to your carriers and electronically update shipment confirmation. They can also be manually entered to allow for total cycle time measurement and customer service purposes.

    Web - Fax - Email-XML Confirmations

    Shipping confirmations to your customers can also be sent in the format they desired. This allows your trading partner to participate in the solution and get the advance ship notice information.

    Analysis features

    At any point, the system can provide the number of pick lines and pieces that are released but not yet completed. This information is presented by picking zone and wave with totals. The information is instrumental in personnel planning and as a status monitoring tool.

    Freight Forwarder Management

    For freight forwarder, this feature examines for you of orders by total weight or volume within selection criteria of carrier, country code, zip code or other criteria. In this case, you can monitor if the load is ready to pick, pack and ship. Group of orders that satisfy the criteria can be released immediately for pick, pack and ship operations.